Frequently asked questions
How many therapy sessions do I get if I buy more than one piece?
When you buy more than one piece, you’ll receive the same number of therapy sessions. You can use one for yourself and gift or donate the others to someone of your choosing.
How do I book my free therapy session?
After your purchase, you'll receive instructions via email on how to book your session through our online platform. We have a team of licensed psychologists ready to support you.
Who are the psychologists?
Psychologists at Ivory Therapy are credentialled, trained, and experienced Practitioner Psychologists. Therapists must have a relevant academic degree in their field, and have to be qualified and accredited by their respective professional organization after successfully completing the necessary education, exams, training, practice, and ongoing supervision requirements.
Are the therapy sessions available in multiple languages?
Yes, we offer therapy sessions in multiple languages to accommodate our diverse community. You can select your preferred language when booking your session.
How can I find the best psychologist for me?
When going through any of our processes to schedule a therapy session, you will be taken to a simple form where we will ask you preference questions in order to best match you to one of our team members. If the fit is not right for you, you can always try with a different professional :)
Can I continue with the same psychologist after?
Absolutely! You can continue therapy with the same psychologist by booking additional paid sessions directly on our platform.
Can I donate my complimentary therapy session?
Yes, you can. If you feel someone else may benefit more from the session, you can use the button on the email to send directly to someone, it can be someone you know or even a stranger. Everything is done via the email you receive after your order.